It was time to replace my 14 year old Toyota Corolla, so I decided upon a Prius. I went to Thompson (as we have done for 32 years!) with my AAA Buyer's Certificate in hand. I met with a Sales Consultant, Tim Earles. Tim went over a lot of the features in the car and I test drove the Prius 2. We went back to the dealership to talk. I really wanted some of the features that were not available on the Prius 2. Throughout this process Tim listened politely, answered questions, gave me information as needed and did not try to sway me either way. I did not feel pressured in any way. The next day I contacted Tim (on his day off) and asked about test driving a Prius 4 on the following day. My schedule changed and I asked Tim about trying the car on the evening of his day off. He had already gotten a Prius 4 on-site for me to drive and we drove it that night. The next day I purchased the car. Tim set up a lot of the Audio and Navigation apps for me and went over features on the car with me again. He was very patient and told me I could call with any questions! I have called already and stopped in with a question. Tim helped me immediately. My son wanted to replace his Yaris and I told him to go and ask for Tim. My son purchased a new Corolla the same week!